Privacy Policy
As Sir Sigorta, we consider the security and confidentiality of your personal data as one of our top priorities and process your data in compliance with the Personal Data Protection Law No. 6698 and all relevant legislation.
This Privacy Policy explains for which purposes and on which legal grounds your personal data is processed within the scope of the services provided by Sir Sigorta, to whom and for which purposes such data may be transferred, the methods used to collect your data, and your rights under the Personal Data Protection Law No. 6698 ("KVKK").
- 1. Data Controller
- 2. Categories of Processed Personal Data
- 3. Purposes of Processing Personal Data
- 4. Parties to Whom Personal Data May Be Transferred
- 5. Method and Legal Grounds for Collecting Personal Data
- 6. Your Rights Under KVKK
- 7. Cookies and Digital Tracking Technologies
- 8. Data Retention Periods
- 9. Security Measures
- 10. Contact
1. Data Controller
Your personal data is processed by Sir Sigorta ("Company") as data controller, in accordance with KVKK and the relevant secondary legislation.
Title:
Sir Sigorta
Address:
Kazım Özalp Mahallesi, Kelebek Sokak No:14/17, Çankaya / Ankara
E-mail:
info@sirsigorta.com
2. Categories of Processed Personal Data
Within the scope of the services provided by our Company, your personal data, including but not limited to the following categories, may be processed:
- Identity information (name, surname, national ID or tax number, etc.)
- Contact information (phone number, e-mail address, postal address, etc.)
- Information regarding insurance policies and risk/project details
- Financial information (premium amounts, payment details, etc.)
- Information relating to requests, complaints and claims processes
- Transaction and traffic records obtained via digital channels
The categories of data processed may vary depending on the nature of your legal relationship with our Company and the products or services you request.
3. Purposes of Processing Personal Data
Your personal data is processed for the purposes set out below, among others, in accordance with Articles 5 and 6 of KVKK regarding the conditions and purposes of processing personal data:
- Analysing your insurance needs and determining your risk profile
- Preparing insurance quotations and managing policy processes
- Managing claim processes and tracking reporting and collection activities
- Managing customer relations and improving service quality
- Carrying out internal reporting, auditing and risk management processes
- Fulfilling legal obligations arising from applicable legislation
- Responding to information and document requests from authorised institutions and organisations
- Conducting statistical studies and business development activities
4. Parties to Whom Personal Data May Be Transferred
Your personal data may be transferred to the following parties, in line with KVKK Articles 8 and 9 and within the framework of the relevant legislation, provided that the necessary technical and administrative measures are taken to ensure data security:
- Insurance companies and reinsurance organisations we work with
- Business partners who support us in legal, financial and operational processes
- Independent audit firms, advisors and other experts
- Authorised public institutions, regulatory authorities and judicial bodies
- IT service providers from whom we receive services (hosting, maintenance, etc.)
In cases where personal data is transferred abroad, the conditions set out in Article 9 of KVKK are observed and the required security measures are implemented.
5. Method and Legal Grounds for Collecting Personal Data
Your personal data may be collected through our offices, call centre, website, e-mail correspondence, digital forms, contracts, insurance quotation and policy processes, claim notification channels and similar means, by automatic, partially automatic or non-automatic methods.
In this context, your personal data is processed on the legal grounds of the necessity to establish or perform a contract, the necessity to comply with our legal obligations, the necessity for the establishment, exercise or protection of a right, the necessity of data processing for the legitimate interests of our Company provided that your fundamental rights and freedoms are not harmed, or based on your explicit consent where required.
6. Your Rights Under KVKK
Pursuant to Article 11 of KVKK, as a data subject you have the following rights by applying to our Company:
- To learn whether your personal data is processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether your data is used in line with such purposes
- To know the third parties to whom your data is transferred, domestically or abroad
- To request correction of your data if it is incomplete or incorrectly processed
- To request deletion or destruction of your data within the framework of the conditions stipulated in KVKK
- To request that these operations be notified to third parties to whom your data has been transferred
- To object to any result arising to your detriment through analysis of your data exclusively by automated systems
- To request compensation if you suffer damage due to unlawful processing of your personal data
You may submit your requests regarding your rights to our Company via the communication channels set out below. Your applications will be concluded as soon as possible and in any case within 30 days, in accordance with KVKK and the relevant legislation.
7. Cookies and Digital Tracking Technologies
During your visit to our website, cookies and similar digital tracking technologies may be used for monitoring site performance, improving user experience and enhancing our services.
You can manage your cookie preferences via your browser settings, and you may choose to reject or block certain cookies. However, in such cases you may not be able to fully benefit from some functions of our website.
8. Data Retention Periods
Your personal data is stored for the period stipulated in the relevant legislation or required for the purposes of processing. Upon the expiry of such periods, your data is deleted, destroyed or anonymised in accordance with the legislation and our Company practices.
9. Security Measures for Personal Data
Our Company takes the technical and administrative measures required by KVKK and the relevant legislation in order to prevent unlawful processing and access to your personal data and to ensure data security, and performs the necessary audits periodically.
10. Contact
For any questions, requests or applications regarding this Privacy Policy and the processing of your personal data, you can contact us via the following channels:
Address:
Kazım Özalp Mahallesi, Kelebek Sokak No:14/17, Çankaya / Ankara
E-mail:
info@sirsigorta.com
Web:
https://sirsigorta.com
Our Company may update this Privacy Policy at any time due to legislative changes, internal policy updates or modifications to our services. You can always access the most recent version via our website.